:root{--bg:#f3f6f9;--surface:#fff;--surface-2:#e8eef4;--line:#d3dce6;--ink:#172431;--ink-2:#4a5a6a;--ink-3:#7a8896;--accent:#3a7dbe;--accent-ink:#fff;--accent-soft:#e3eef8;--brand:#518cc6;--good:#1f7a3e;--good-soft:#ddf1e3;--warn:#9a6a0c;--warn-soft:#f7ebcb;--bad:#a63a2e;--bad-soft:#f6ded9;--muted-soft:#e6eaec;--gold:#8a6a1e;--gold-soft:#f3e8c8;--shadow:0 1px 2px #17262d0f, 0 4px 16px #17262d0f;--radius:10px;--sans:"Public Sans", "Helvetica Neue", Arial, sans-serif;--mono:"Spline Sans Mono", "SF Mono", Menlo, Consolas, monospace}@media (prefers-color-scheme:dark){:root{--bg:#101a1e;--surface:#17242a;--surface-2:#1f2f36;--line:#2c3f47;--ink:#e8eef0;--ink-2:#aebdc4;--ink-3:#7b8c94;--accent:#7fb3e6;--accent-ink:#0b1520;--accent-soft:#1b2e42;--brand:#7fb3e6;--good:#6fcb8b;--good-soft:#17352a;--warn:#e2b85b;--warn-soft:#3a2e12;--bad:#e8877a;--bad-soft:#3e1f1b;--muted-soft:#243239;--gold:#d9b45c;--gold-soft:#3a3014;--shadow:0 1px 2px #0006, 0 4px 16px #0000004d}}*{box-sizing:border-box}html,body{background:var(--bg);color:var(--ink);font:14px/1.5 var(--sans);margin:0}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}button,input,select,textarea{font:inherit;color:inherit}h1{letter-spacing:-.015em;margin:0 0 4px;font-size:22px}h2{letter-spacing:-.01em;margin:0 0 10px;font-size:15px}h3{text-transform:uppercase;letter-spacing:.08em;color:var(--ink-3);margin:0 0 8px;font-size:13px}.lede{color:var(--ink-2);max-width:64ch;margin:0 0 20px}.muted{color:var(--ink-3)}.small{font-size:12px}.app{grid-template-columns:220px 1fr;min-height:100vh;display:grid}@media (max-width:820px){.app{grid-template-columns:1fr}}.rail{background:var(--surface);border-right:1px solid var(--line);flex-direction:column;gap:18px;height:100vh;padding:20px 16px;display:flex;position:sticky;top:0}@media (max-width:820px){.rail{border-right:0;border-bottom:1px solid var(--line);z-index:5;flex-direction:row;align-items:center;height:auto;padding:10px 14px;overflow-x:auto}}.brand{align-items:center;gap:10px;display:flex}.brand .mark{background:var(--accent);width:30px;height:30px;color:var(--accent-ink);font:600 12px var(--mono);border-radius:8px;place-items:center;display:grid}.brand .name{letter-spacing:-.01em;font-size:15px;font-weight:700}.brand .sub{color:var(--ink-3);font-size:12px}nav.main{flex-direction:column;gap:2px;display:flex}@media (max-width:820px){nav.main{flex-direction:row}.brand .sub{display:none}}nav.main a{color:var(--ink-2);border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:9px 12px;display:flex}nav.main a:hover{background:var(--surface-2);color:var(--ink);text-decoration:none}nav.main a[aria-current=page]{background:var(--accent-soft);color:var(--accent);font-weight:600}.rail .foot{color:var(--ink-3);margin-top:auto;font-size:12px;line-height:1.45}@media (max-width:820px){.rail .foot{display:none}}.rail .foot form button{margin-top:6px}main{width:100%;max-width:1280px;padding:28px 32px 48px}@media (max-width:820px){main{padding:18px 14px 40px}}.head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:18px;display:flex}.head .actions{flex-wrap:wrap;gap:8px;display:flex}.crumbs{color:var(--ink-3);margin-bottom:8px;font-size:12.5px}.crumbs a{color:var(--ink-3)}.tiles{grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:24px;display:grid}.tile{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px}.tile .label{text-transform:uppercase;letter-spacing:.08em;color:var(--ink-3);font-size:11px;font-weight:600}.tile .value{font:600 26px/1.15 var(--mono);font-variant-numeric:tabular-nums;margin-top:6px}.tile .value small{font:500 13px var(--sans);color:var(--ink-3);margin-left:4px}.tile .hint{color:var(--ink-2);margin-top:4px;font-size:12px}.tile.bad .value{color:var(--bad)}.tile.warn .value{color:var(--warn)}.tile.good .value{color:var(--good)}.toolbar{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:12px;display:flex}.filters{flex-wrap:wrap;gap:6px;display:flex}.filters a{background:var(--surface);border:1px solid var(--line);color:var(--ink-2);border-radius:999px;padding:6px 11px;font-size:13px}.filters a:hover{color:var(--ink);text-decoration:none}.filters a[aria-current=true]{background:var(--ink);color:var(--bg);border-color:var(--ink)}.search{gap:6px;margin-left:auto;display:flex}input[type=search],input[type=text],input[type=email],input[type=number],input[type=date],input[type=tel],input[type=url],input[type=datetime-local],select,textarea{background:var(--surface);border:1px solid var(--line);color:var(--ink);border-radius:8px;width:100%;padding:7px 10px}input::placeholder{color:var(--ink-3)}input:focus-visible,select:focus-visible,textarea:focus-visible,button:focus-visible,a:focus-visible{outline:2px solid var(--accent);outline-offset:2px}textarea{resize:vertical;min-height:80px}.search input{width:auto;min-width:220px}.btn{background:var(--surface);border:1px solid var(--line);color:var(--ink);cursor:pointer;white-space:nowrap;border-radius:8px;align-items:center;gap:6px;padding:7px 12px;font-weight:500;display:inline-flex}.btn:hover{background:var(--surface-2);text-decoration:none}.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}.btn.primary:hover{filter:brightness(.95)}.btn.danger{color:var(--bad)}.btn.sm{padding:4px 9px;font-size:12.5px}.btn[disabled]{opacity:.5;cursor:default}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px}.card+.card{margin-top:16px}.grid2{grid-template-columns:1fr 1fr;align-items:start;gap:16px;display:grid}.grid3{grid-template-columns:2fr 1fr;align-items:start;gap:16px;display:grid}@media (max-width:900px){.grid2,.grid3{grid-template-columns:1fr}}.section{margin-bottom:24px}.stack{flex-direction:column;gap:12px;display:flex}.row{flex-wrap:wrap;align-items:end;gap:10px;display:flex}.row>*{flex:160px}.row>.fit{flex:none}label.f{color:var(--ink-2);flex-direction:column;gap:4px;font-size:12px;font-weight:500;display:flex}label.f span.hint{color:var(--ink-3);font-weight:400}label.chk{align-items:center;gap:8px;font-size:13px;display:flex}.form-actions{justify-content:flex-end;gap:8px;margin-top:12px;display:flex}.notice{background:var(--warn-soft);color:var(--warn);border-radius:8px;margin-bottom:16px;padding:8px 12px;font-size:13px}.notice.good{background:var(--good-soft);color:var(--good)}.notice.bad{background:var(--bad-soft);color:var(--bad)}.tablewrap{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);overflow-x:auto}table{border-collapse:collapse;width:100%}table.wide{min-width:760px}th,td{text-align:left;border-bottom:1px solid var(--line);vertical-align:top;padding:10px 12px}th{text-transform:uppercase;letter-spacing:.08em;color:var(--ink-3);background:var(--surface-2);font-size:11px;font-weight:600}tbody tr:last-child td{border-bottom:0}td.num,th.num{text-align:right;font-variant-numeric:tabular-nums}td.mono{font:500 12.5px var(--mono);white-space:nowrap}td.money,th.money{font-family:var(--mono);text-align:right;white-space:nowrap;font-variant-numeric:tabular-nums}td .sub{color:var(--ink-3);font-size:12px;display:block}td.notes{color:var(--ink-2);max-width:36ch}.empty{text-align:center;color:var(--ink-3);padding:28px}tr.link:hover td{background:color-mix(in srgb, var(--surface-2) 55%, transparent)}.pill{white-space:nowrap;border-radius:999px;padding:2px 9px;font-size:12px;font-weight:600;display:inline-block}.pill.good{background:var(--good-soft);color:var(--good)}.pill.warn{background:var(--warn-soft);color:var(--warn)}.pill.bad{background:var(--bad-soft);color:var(--bad)}.pill.muted{background:var(--muted-soft);color:var(--ink-2)}.pill.accent{background:var(--accent-soft);color:var(--accent)}.pill.gold{background:var(--gold-soft);color:var(--gold)}.stage{white-space:nowrap;align-items:center;gap:6px;display:inline-flex}.stage:before{content:"";background:var(--ink-3);border-radius:50%;flex:none;width:8px;height:8px}.stage.s-complaint_review:before{background:var(--accent)}.stage.s-awaiting_clinic_instructions:before,.stage.s-awaiting_third_party:before,.stage.s-awaiting_patient:before{background:var(--warn)}.stage.s-in_negotiation:before,.stage.s-offer_made:before,.stage.s-adjudication:before{background:var(--gold)}.stage.s-settled:before{background:var(--good)}.stage.s-non_responsive:before,.stage.s-closed_no_settlement:before{background:var(--bad)}.timeline{flex-direction:column;gap:0;margin:0;padding:0;list-style:none;display:flex}.timeline li{border-bottom:1px solid var(--line);grid-template-columns:130px 1fr;gap:12px;padding:10px 0;display:grid}.timeline li:last-child{border-bottom:0}.timeline .when{color:var(--ink-3);font-variant-numeric:tabular-nums;font-size:12px}.timeline .what .type{text-transform:uppercase;letter-spacing:.08em;color:var(--accent);font-size:11px;font-weight:600}.timeline .what p{white-space:pre-wrap;margin:2px 0 0}.timeline .what .who{color:var(--ink-3);font-size:12px}.dl{grid-template-columns:max-content 1fr;gap:6px 16px;margin:0;display:grid}.dl dt{color:var(--ink-3);font-size:12.5px}.dl dd{margin:0}.docs li{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:10px;padding:8px 0;display:flex}.docs{margin:0;padding:0;list-style:none}.docs li:last-child{border-bottom:0}.login{place-items:center;min-height:100vh;padding:24px;display:grid}.login .card{width:100%;max-width:380px}.login .brand{margin-bottom:18px}.invoice-doc{color:#111;border:1px solid var(--line);border-radius:var(--radius);background:#fff;max-width:800px;margin:0 auto;padding:44px 48px;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;font-size:13px}.invoice-doc h1{color:#111;margin:0 0 6px;font-size:22px}.invoice-doc .inv-logo{width:auto;height:40px;margin-bottom:14px;display:block}.invoice-doc .co{text-align:right;color:#333;white-space:nowrap;flex-shrink:0;line-height:1.5}.invoice-doc .top{justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:28px;display:flex}.invoice-doc table{border-collapse:collapse;width:100%;margin-bottom:22px}.invoice-doc th,.invoice-doc td{color:#111;text-transform:none;letter-spacing:0;background:#fff;border:1px solid #999;padding:8px 10px;font-size:13px}.invoice-doc th{background:#e8eef0;font-weight:700}.invoice-doc td.money{text-align:right;font-family:Arial,sans-serif}.invoice-doc tr.total td{font-weight:700}.invoice-doc .foot{color:#444;margin-top:26px;font-size:12px}@media print{body{background:#fff}.rail,.no-print{display:none!important}.app{display:block}main{max-width:none;padding:0}.invoice-doc{border:0;border-radius:0;max-width:none;padding:0}}.rail .logo{display:block}.rail .logo img{width:100%;max-width:180px;height:auto;display:block}.topbar{justify-content:flex-end;align-items:center;margin:-8px 0 14px;display:flex}.topbar img{width:auto;height:34px}@media (max-width:820px){.topbar{display:none}}.login .logo{width:100%;max-width:420px;height:auto;margin:0 auto 22px;display:block}.login .card{max-width:460px}table.oneline td,table.oneline th{white-space:nowrap;vertical-align:middle}table.oneline td.clip{text-overflow:ellipsis;max-width:260px;overflow:hidden}table.oneline td .sub{display:none}td.clip button.linkish{color:var(--ink-2);cursor:pointer;text-align:left;text-overflow:ellipsis;white-space:nowrap;max-width:100%;font:inherit;background:0 0;border:0;padding:0;display:block;overflow:hidden}td.clip button.linkish:hover{color:var(--accent);text-decoration:underline}tr.rowlink{cursor:pointer}tr.rowlink:hover td{background:color-mix(in srgb, var(--accent-soft) 60%, transparent)}dialog.popup{border:1px solid var(--line);background:var(--surface);width:min(640px,92vw);color:var(--ink);border-radius:12px;padding:0;box-shadow:0 20px 60px #00000040}dialog.popup::backdrop{background:#0a141e73}dialog.popup .ph{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding:14px 18px;display:flex}dialog.popup .ph h2{margin:0}dialog.popup .pb{max-height:60vh;padding:14px 18px;overflow:auto}dialog.popup .pf{border-top:1px solid var(--line);background:var(--surface-2);padding:12px 18px 16px}.phases{grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:16px;display:grid}@media (max-width:900px){.phases{grid-template-columns:1fr}}.phase{background:var(--surface);border:1px solid var(--line);border-top:4px solid var(--accent);border-radius:var(--radius);color:inherit;padding:14px 16px;display:block}.phase:hover{background:var(--surface-2);text-decoration:none}.phase[aria-current=true]{outline:2px solid var(--accent)}.phase .n{font:600 28px/1.1 var(--mono);margin:6px 0 2px}.phase .label{text-transform:uppercase;letter-spacing:.08em;color:var(--ink-3);font-size:11px;font-weight:600}.phase .hint{color:var(--ink-2);font-size:12px}.phase.p1{border-top-color:var(--accent)}.phase.p2{border-top-color:var(--gold)}.phase.p3{border-top-color:var(--bad)}.portal{flex-direction:column;min-height:100vh;display:flex}.portal-head{background:var(--surface);border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:22px;padding:14px 32px;display:flex}.portal-head img{width:auto;height:40px;display:block}.portal-head .who{text-align:right;margin-left:auto;line-height:1.3}.portal-nav{gap:4px;display:flex}.portal-nav a{color:var(--ink-2);border-radius:8px;padding:8px 12px}.portal-nav a:hover{background:var(--surface-2);text-decoration:none}.portal-nav a[aria-current=page]{background:var(--accent-soft);color:var(--accent);font-weight:600}.portal-main{flex:1;width:100%;max-width:1180px;margin:0 auto;padding:28px 32px 48px}.portal-foot{color:var(--ink-3);border-top:1px solid var(--line);padding:16px 32px;font-size:12px}@media (max-width:820px){.portal-head,.portal-main{padding-left:14px;padding-right:14px}.portal-head .who{text-align:left;margin-left:0}}.portal-switch{align-items:flex-end;gap:8px;display:flex}.portal-switch label{flex-direction:column;gap:4px;display:flex}.portal-switch select{min-width:160px}.rail .foot a{color:var(--ink-3);text-decoration:underline}.portal-head{justify-content:space-between}.portal-logo{display:block}.portal-logo img{object-fit:contain;width:auto;max-width:280px;height:64px;display:block}.portal-name{font-size:20px;font-weight:700}.btn.caps{text-transform:uppercase;letter-spacing:.06em;padding-left:18px;padding-right:18px;font-weight:600}.portal-foot .powered{flex-wrap:wrap;align-items:center;gap:16px;display:flex}.portal-foot .powered img{width:auto;height:34px}.summary{margin-bottom:16px}.summary-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px 24px;margin:0;display:grid}.summary-grid dt,.latest dt{text-transform:uppercase;letter-spacing:.08em;color:var(--ink-3);margin-bottom:4px;font-size:11px;font-weight:600}.summary-grid dd,.latest dd{margin:0;font-size:15px}.summary .latest{border-top:1px solid var(--line);margin-top:16px;padding-top:14px}.fees{margin:0;padding:0;font-size:14px;list-style:none}.fees li{justify-content:space-between;gap:12px;padding:2px 0;display:flex}.fees li.total{border-top:1px solid var(--line);margin-top:4px;padding-top:6px;font-weight:600}.notice.review{background:var(--accent-soft);color:var(--accent);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.notice.review form{margin:0}.grid2.equal{align-items:stretch}.grid2.equal .section{flex-direction:column;display:flex}.grid2.equal .tablewrap.scroll{flex:1;max-height:380px;overflow-y:auto}.inline-close{align-items:center;gap:6px;display:flex}.inline-close select,.inline-close input{padding:4px 6px;font-size:12px}.portal-head{padding:18px 32px}.portal-inner{justify-content:space-between;align-items:center;gap:22px;width:100%;max-width:1180px;margin:0 auto;padding:0 32px;display:flex}.portal-head{padding-left:0;padding-right:0}.portal-logo img{max-width:380px;height:96px}.portal-name{font-size:28px}.btn.caps{padding:11px 22px;font-size:14px}.portal-foot .powered img{height:44px}@media (max-width:820px){.portal-inner{padding:0 14px}.portal-logo img{height:64px}}.portal-foot{padding-left:0;padding-right:0}.portal-foot .powered.portal-inner{justify-content:flex-start}.portal-foot{color:var(--ink-3);background:#fff}.portal-foot .powered img{opacity:.9}table.portal-list td.latest-col,table.portal-list th.latest-col{width:34%;min-width:260px}table.portal-list td.wrap{white-space:normal;line-height:1.4}.summary .latest dd{max-width:900px;font-size:16px;line-height:1.5}td .sub.advice{white-space:normal;max-width:520px;margin-top:3px;line-height:1.35;display:block}.tiles.six{grid-template-columns:repeat(6,1fr)}@media (max-width:1100px){.tiles.six{grid-template-columns:repeat(3,1fr)}}@media (max-width:640px){.tiles.six{grid-template-columns:repeat(2,1fr)}}a.tile{color:inherit;text-decoration:none}a.tile:hover{border-color:var(--accent)}.adjust{margin:-12px 0 22px;font-size:13px}.adjust summary{cursor:pointer;color:var(--ink-3)}.adjust form{margin-top:10px}.portal-pair{margin-bottom:16px}.portal-pair .card{flex-direction:column;min-height:320px;display:flex}.portal-pair .scrollbox{flex:1;max-height:420px;padding-right:6px;overflow-y:auto}@media (max-width:820px){.portal-pair{grid-template-columns:1fr}}.tile .override{gap:4px;margin-top:8px;display:flex}.tile .override input{width:100%;min-width:0;padding:4px 6px;font-size:12px}.tile .override .btn.sm{padding:4px 8px}.portal-pair .card+.card{margin-top:0}table .col-patient{width:16%}table .col-clinic{white-space:nowrap;width:11%}table .col-stage{white-space:nowrap;width:15%}tr.total td{background:var(--surface-2,#f6f8fb);border-top:2px solid var(--line)}table.portal-list th,table.portal-list td.nowrap{white-space:nowrap}table.portal-list td.latest-col,table.portal-list th.latest-col{width:52%}table.portal-list td.latest-col{white-space:normal}table.portal-list .clamp{-webkit-line-clamp:2;-webkit-box-orient:vertical;line-height:1.4;display:-webkit-box;overflow:hidden}.agreement{max-width:860px;line-height:1.5}.agreement h2{color:#111;margin:22px 0 8px;font-size:14px}.agreement ol{margin:0;padding-left:26px}.agreement ol li{text-align:justify;margin:0 0 10px}.agreement p{margin:0 0 10px}.agreement .sigs{grid-template-columns:1fr 1fr;gap:40px;margin-top:12px;display:grid}.agreement .sig{border:1px solid #111;min-height:150px;padding:12px 14px;line-height:2}@media print{.agreement{border:0;max-width:none;padding:0}.agreement h2{page-break-after:avoid}}.complaint-doc h2{color:#111;margin:20px 0 6px;font-size:14px}.complaint-doc p{line-height:1.5}@media print{.portal-head,.portal-foot{display:none!important}.portal-main{max-width:none;padding:0}.complaint-doc h2{page-break-after:avoid}}.grid3.equal{grid-template-columns:1fr 1fr 1fr;align-items:stretch}.grid3.equal .card.section{flex-direction:column;min-height:100%;margin:0;display:flex}.grid3.equal .card+.card{margin-top:0}.grid3.equal .card.section .form-actions{margin-top:auto}@media (max-width:1100px){.grid3.equal{grid-template-columns:1fr}}details.confirm{display:inline-block;position:relative}details.confirm>summary{cursor:pointer;align-items:center;list-style:none;display:inline-flex}details.confirm>summary::-webkit-details-marker{display:none}details.confirm[open]>summary{opacity:.6}details.confirm .confirm-row{flex-wrap:wrap;align-items:center;gap:8px;margin-left:8px;display:inline-flex}nav.main .badge{background:var(--bad);color:#fff;border-radius:999px;justify-content:center;align-items:center;min-width:20px;height:20px;padding:0 6px;font-size:11px;font-weight:700;display:inline-flex}.updates{border-color:var(--accent);margin-bottom:16px}.updates-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.updates-head h2{align-items:center;gap:8px;margin:0;display:flex}.updates .badge{background:var(--bad);color:#fff;border-radius:999px;justify-content:center;align-items:center;min-width:20px;height:20px;padding:0 6px;font-size:11px;font-weight:700;display:inline-flex}.updates-list{margin:10px 0 0;padding:0;list-style:none}.updates-list li{border-top:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:16px;padding:10px 0;display:flex}body{text-align:justify;text-justify:inter-word;-webkit-hyphens:auto;hyphens:auto}th,td,button,.btn,input,select,textarea,nav,.tiles,.tile,.phases,.phase,.pill,.filters,.toolbar{text-align:left}.money,td.money,.num,th.num,.co,.invoice-doc .co{text-align:right}.empty,.invoice-doc h1[style]{text-align:center}td p,td div,.timeline .what p,.updates-list li>div,.card p,dd,li,.agreement ol li{text-align:justify}.thread{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.thread li{background:var(--surface-2);border-radius:12px;max-width:88%;padding:10px 14px}.thread li.me{background:var(--accent-soft);align-self:flex-end}.thread li .meta{color:var(--ink-3);text-align:left;margin-bottom:4px;font-size:11px}.thread li .body{white-space:pre-wrap}.portal-inbox{align-items:center;gap:8px;display:inline-flex}.portal-inbox .badge{background:var(--bad);color:#fff;border-radius:999px;justify-content:center;align-items:center;min-width:20px;height:20px;padding:0 6px;font-size:11px;font-weight:700;display:inline-flex}.updates-list li:first-child{border-top:0}.client-logo{object-fit:contain;border:1px solid var(--line);background:#fff;border-radius:6px;width:auto;max-width:200px;height:56px;padding:4px 6px}.pw-card{max-width:560px;margin-top:24px}.pw-card>summary{cursor:pointer;color:var(--ink-2);font-weight:600}.pw-card[open]>summary{margin-bottom:4px}
